Política de envío

Shipping Policy

Last Updated: October 18, 2025

 

SHIPPING DELIVERY POLICY

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms and Conditions. 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING DELIVERY OPTIONS?

 

In-Store Pickup

In-store pickup is available for all Purchases. Pickups are available Next Day. Please call the next morning to schedule your pickup.

 

Shipping Fees

 We offer shipping at the following rates:

 

  • Same Day Local Delivery within 3 hours as long as it's ordered before the cut off time of 5:45pm | $50

 

  • UPS, USPS, Fedex- 3-5 days shipping | $20

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

 

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your orders. For more information please refer to our terms.

 

DO YOU DELIVER INTERNATIONALLY?

 

We offer Worldwide shipping. Free shipping is not valid on international orders.

    For information about customs process: 

 

Please not, we may be subject to various rules restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for any such additional costs or taxes.

 

ARE THERE OTHER SHIPPING RESTRICTIONS?

 

Helix Regenerative Health ships only to addresses within the continental United States and Alaska/Hawaii. We are unable to accept orders or ship to the following U.S. territories: Puerto Rico (PR), U.S. Virgin Islands (VI), Guam (GU), American Samoa (AS), Northern Mariana Islands (MP), If any order is placed with a shipping address in any of these territories, the order will be canceled, and a full refund will be processed.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If Delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms. 

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Refund Policy

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If You have any further questions or comments, you may contact us by: